Guest Reviews - Apollo International Hotel Newcastle
Guest Reviews - Apollo International Hotel Newcastle
Guest Reviews - Apollo International Hotel Newcastle
Guest Reviews - Apollo International Hotel Newcastle
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Guest Reviews

We love hearing how our guests enjoyed their experience. See below for reviews from past guests of Apollo International Hotel and write your own if you've stayed with us.

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Exceptional Customer Service

This is our first stay at Apollo International Hotel, as we were fortunate to get one of their specials. The moment we walked in we were warmly greeted by Scott at the front desk. After checking into our room, there was a slight issue, Scott immediately attended to it professionally and promptly. His Customer Service was outstanding. The Room was great and quiet. The staff in the restaurant and also the cleaners was so friendly. All made us feel welcome. I would not hesitate in recommending this hotel.

Review by Maria & Alan (05-Nov-2013)

Sensational stay

Every time we stay at this wonderful hotel we have a great experience. The staff are excellent, friendly and nothing is a bother. The rooms are well furnished and the beds are extremely comfortable. We would recommend dining in the restaurant as the menu is extensive, the food is delicious and you will receive a warm welcome from the wait staff. This hotel is a "must stay"... you won't be disappointed!

Review by Tracey and Geoff Hicks (29-Sep-2013)

Great place to stay

I would like to thank you for the great stay we had at your hotel. We arrived around midnight after a 12 hour drive, we were greeted by a very friendly staff member who got us to our room as quickly as possible and offered us a later checkout free of charge. The room was fantastic, it was great to be able to walk into a clean, spacious room and go straight to bed without worrying about a thing. Thank you!

Review by Julie Walter (08-Aug-2013)

Lovely place to stay.

Great place to stay, easy to get to, love the area. Breakfast is yummy. Rooms are lovely now they have been done up. Carpet outside still needs changing but it wasn't a bother. Loving the free parking. Overall a great stay and we will be back. The accommodation and breakfast deal is so worth it - would love to stay in one of the brand new rooms next time!!

Review by Mark (08-Oct-2012)

Great Premises

It is our great pleasure to provide a testimony to the great customer service provided by the Apollo International – Charlestown

Our business - Uniting Bookkeepers has a core business area providing a networking function each month for our members and for the past several years we have had all our functions at the Apollo International – Charlestown

There are a couple of reasons why we keep coming back to the venue: 1. Great Premises 2. Great Chef 3. Great Customer Care

It is the customer care that I most appreciate. Our meetings can be very difficult to manage as clients want to book at the last minute and the Apollo (headed by Berenice) always does their best to help me manage my client’s expectations and at times go one step further to make my life easier in rising to their demands.

Berenice and her staff are to be commended for their great efforts and it is this above all else that keeps us coming back.

Review by Uniting Book Keepers (17-Aug-2012)

On behalf of the Tourism Hunter

I would personally like to thank Apollo International Charlestown for hosting our Tourism Sattelite conference on Tuesday 22nd May. Your conference facilities were first class and it was an absolute delight to hold our conference at such a beautifully renovated venue. Additionally we would like to extend our gratitude and congratulations to all of Apollo’s wonderful staff members who ensured the day ran smoothly. In particular, Tourism Hunter would like to thank Berenice for her tireless work ethic and her willingness to go beyond the call of duty to assist us in whatever we needed, both in preparing for the conference and on the day. Once again thank you for your efforts and we look forward to working with the Apollo in the future.

Review by Jo Thomas (29-May-2012)

Good hotel, great breakfast

Stayed here on a $156.00 special which included breakfast for two. This was a great value for money package. Clean and crisp rooms and nicely refurbished. Breakfast choice was fantastic. Recommend the French toast. Will stay again for a weekend shopping adventure!

Review by Jade (05-May-2012)

Fantastic time!

My husband and i celebrated our 16 year wedding anniversary at the hotel and had dinner in Babbingtons bar and grill (restaurant on site). staff couldn't have been friendlier and more welcoming. this hotel has just been renovated/refurbished and the standard is very high.Rooms comfortable and roomy; good tv, great decor.

Review by Sandra (04-May-2012)

Wonderful night

Hi Berenice, Just a quick email to thank you for last night Geoff and I had a wonderful night so please pass onto all the staff (including the chefs of course!) our thanks. The food and service was divine. It was lovely to meet you and we look forward to our next meal at Babbington’s.

Review by Tracey Hicks (15-Feb-2012)

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